USSD Banking - *909#
Dial *909# on any phone to buy airtime and data, transfer funds, buy electricity token, pay for cable TV subscriptions and open a zero account. For instant account opening dial *909*37#.
Some of the benefits
Instant account
Open and use your wallet instantly, even without a traditional bank account
Easy
Send, receive, save easily. Stay in charge with instant transaction updates and full transparency
Convenient
Recharge airtime, buy electricity tokens, pay for cable TV, shop online, and renew your streaming subscriptions with your debit card
Secure
Enjoy peace of mind with bank-grade security backed by Stanbic IBTC’s trusted reputation. All customer’s balances are insured by the NDIC.
Frequently asked questions about USSD Banking
-
How to
-
Security
-
Transactions
How do I register for the USSD Banking?
Dial *909*11*1# on your mobile phone. Select either Debit Card or BVN as your preferred method to create a PIN.
If you select Debit Card, input the last 6 digits of your debit card and:
- Enter your Date of Birth in the format DDMMYYYY to verify your identity
- Input a 4-digit PIN that you'll use for USSD transactions
- Re-enter the same PIN to confirm and complete the setup
If you select BVN, input your BVN:
- Enter your Date of Birth in the format DDMMYYYY to verify your identity
- Input a 4-digit PIN that you'll use for USSD transactions
- Re-enter the same PIN to confirm and complete the setup
Can I change my USSD Banking PIN?
Yes, you can dial *909*11*1# to create or change your PIN with your registered phone number.
You will be required to register with the last six digits of your debit card or your BVN for the first time.
How do I contact Stanbic IBTC @ease Customer Contact Centre?
You can reach our 24/7 Customer Contact Centre via any of the following means:
- Phone Number: 0201 422 2222 or 0700 909 9099
- Email: [email protected]
- Mobile App: An enquiry or complaint can be submitted via the user feedback feature on the Mobile App.
I can’t remember my PIN. What should I do?
You can either use the ‘Reset PIN’ feature, call on 0201 422 2222 or 0700 909 9099, or send an email to [email protected].
[OC1]New name
What should I do if my phone or SIM card is lost, stolen or damaged?
Immediately dial *909*1*911# to block your account or contact the Customer Contact Centre on 0700 909 9099. You can also send an email to [email protected] or contact us via our social media pages.
Do I need to have a Stanbic IBTC Bank account for Quick Airtime Recharge?
Yes, you need an active and funded Stanbic IBTC Bank savings or current account to use Quick Airtime Recharge.
I do not use a smartphone. Can I still use USSD Banking?
Yes, *909# is available to anyone with any type of mobile phone
I have met all the requirements, and I still cannot use *909#, why?
Please check to confirm that you have a minimum of N6.98 airtime and sufficient network signal. Also ensure you have updated your BVN records with the bank. If you still experience issues, please call 0700 909 9099 or email [email protected].
Can I buy airtime or data for a 3rd party?
Yes, you can recharge for a 3rd party using your mobile phone number registered with the bank.
What are your USSD service strings?
- Buy airtime: *909*1#
- Buy data: *909*
- Interbank transfer: *909*22*Amount*AccountNumber#
- Intrabank transfer: *909*11*Amount*AccountNumber#
- Instant account blocking: *909*1*911#
What you can do
- Open a bank account
- Buy airtime and data for yourself and loved ones
- - Transfer funds to other Stanbic IBTC Bank accounts
- Transfer funds to bank accounts not with Stanbic IBTC Bank
- Create or change your pin
- Balance enquiry
- Request for a new card
- Buy electricity tokens
- Pay for school fees and association dues
- Pay for cable TV and internet services provider subscriptions
- Access an EZ Cash Loan
- Request a bank statement
- Get @ease wallet
- Block a card
- Request a debit card
-
What you can do
- Open a bank account
- Buy airtime and data for yourself and loved ones
- - Transfer funds to other Stanbic IBTC Bank accounts
- Transfer funds to bank accounts not with Stanbic IBTC Bank
- Create or change your pin
- Balance enquiry
- Request for a new card
- Buy electricity tokens
- Pay for school fees and association dues
- Pay for cable TV and internet services provider subscriptions
- Access an EZ Cash Loan
- Request a bank statement
- Get @ease wallet
- Block a card
- Request a debit card
We also offer
@ease wallet
With @ease wallet, you can send and receive money, pay bills buy electricity tokens, pay for cable TV subscriptions, settle association dues, pay internet service providers, and manage your funds from your phone, anytime and anywhere. Whether you have a bank account or not, it gives you access to secure payments, transfers and savings.
EZ Cash
Some needs can’t wait. Apply for an instant loan from the comfort of your home. Get a personal loan of up to ₦10 million and up to 24 months to repay.
.png)
Appbility
APPbility is Stanbic IBTC’s next‑generation mobile app designed to transform how you manage your money, investments, insurance, and day‑to‑day financial activities—seamlessly in one place.