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FAQs on Cards

Frequently Asked Questions - Cards
Find answers to all your questions about Stanbic IBTC Credit and Debit Cards.
  • Card Inquiries
Frequently Asked Questions-E-channels
Get more information about our E-channels options such as *909#, Mobile App, Internet Banking
  • Electronic Funds Transfer (ETF)
  • @Ease Wallet
  • Debit and Credit Cards
  • Mobile App and Internet Banking
  • USSD
Frequently Asked Questions - Cards

Find answers to all your questions about Stanbic IBTC Credit and Debit Cards.

  • Card Inquiries

View
Frequently Asked Questions-E-channels

Get more information about our E-channels options such as *909#, Mobile App, Internet Banking

  • Electronic Funds Transfer (ETF)
  • @Ease Wallet
  • Debit and Credit Cards
  • Mobile App and Internet Banking
  • USSD

View
We also offer
Personal_Banking_SMS_Banking_SB_1152372918
SMS Banking

Introducing 3S Banking! Our 3S banking enables you to access our financial services by sending SMS to 30909 from your registered phone number with the Stanbic IBTC.

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Internet Banking

Enjoy real-time updates, secure transactions and 24/7 access to your accounts. Internet Banking is convenient, secure and flexible, giving you access to your finances from anywhere, at any time.

New @ease wallet image
@ease wallet

With @ease wallet, you can send and receive money, pay bills buy electricity tokens, pay for cable TV subscriptions, settle association dues, pay internet service providers, and manage your funds from your phone, anytime and anywhere. Whether you have a bank account or not, it gives you access to secure payments, transfers and savings.

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Agent Banking

Through our network of trusted agents strategically located in cities, towns and rural communities, we are extending the reach of banking services beyond traditional branches. With Agency Banking, customers can carry out everyday transactions such as Cash Withdrawal, Deposits, Transfers, Electricity tokens purchase, Airtime top up, BVN enrolment and account opening without visiting a bank branch. At Stanbic IBTC Bank, we believe that access to financial services should not be a privilege but a right for everyone, no matter where they live or work.