Automated Teller Machine
Stanbic IBTC ATMs offer you reliable, 24/7 access to essential banking services, wherever you are. Experience the speed, convenience, and security that define your banking journey with us.
ATM Locations
Find the nearest ATMs
Some of the benefits
Swift
Quick cash withdrawals, and transfers in seconds, without waiting in line
Diverse options
Effortlessly manage bill payments, account transfers, and mobile recharges, turning the ATM into a powerful, multi-service banking hub.
Security
Protected by advanced encryption and robust fraud detection, your transactions and PIN are always secure.
Always available
Your money is available 24/7, guaranteeing instant, convenient service whether it's midnight or a public holiday.
What you get
- Pay bills Instantly: Settle your utility bills, subscriptions, and more without delays
- Buy airtime: Top-up your mobile phone instantly
- Balance enquiry: Review your current account balance quickly and conveniently at any time.
- Pin change: Update your PIN easily and enhance your card security.
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What you get
- Pay bills Instantly: Settle your utility bills, subscriptions, and more without delays
- Buy airtime: Top-up your mobile phone instantly
- Balance enquiry: Review your current account balance quickly and conveniently at any time.
- Pin change: Update your PIN easily and enhance your card security.
Frequently Asked Questions (FAQs)
What is an ATM Locator?
The Stanbic IBTC ATM Locator is your essential tool for finding ATM access wherever you are. Maximise convenience and receive immediate directions to the nearest available Stanbic IBTC ATMs to serve your needs.
How do I find a Stanbic IBTC ATM near me?
To find an ATM close to you, simply use the ATM Locator available on our website.
Can I share my ATM card or PIN with bank staff or Security Operatives?
Stanbic IBTC staff will never request your ATM card details or PIN. For your security, you must always input your PIN yourself where required, even while being assisted by our official staff.
What do I do if I have an ATM dispense error or other failed transaction?
Simply send an email to [email protected] with the details of the transaction such as date, amount, first six and the last four digits of the Stanbic IBTC Bank card used, and Bank’s ATM where the failure occurred. You can also call 0201 2709 676 or 0201 4222 222.
What are the charges for transacting at the ATM?
Withdrawing cash from your Stanbic IBTC account is free at all Stanbic IBTC ATMs. Withdrawal with other bank cards on site cost ₦100 and ₦600 on offsite locations.
Are there any monthly or hidden charges for using Stanbic IBTC ATM service?
No
What do I do if a Stanbic IBTC ATM near me is not functioning?
Scan the QR code on the ATM machine to report the issue or reach out to the branch for onsite machines.
How do I protect my account against ATM fraud?
- Be aware: Always be alert and attentive to your surroundings.
- Choose wisely: Avoid using ATMs in isolated or poorly lit areas, especially at night.
- Decline help: Politely refuse offers of assistance from any unfamiliar third party.
- Official guidance: If you need help, only accept it from our uniformed security operatives.
- Protect your PIN: Never share your PIN or card details with anyone, including staff.
- Shield the keypad: Use your hand or body to cover the keypad when entering your PIN.
- Secure items: Immediately remove your card, cash and any printed receipts or documents.
- Stow valuables: Ensure your money and card are secured on your person before leaving the ATM.
- Take receipts: Carry your receipts with you to protect your transaction and account information.
We also offer
Personal Debit Cards
Bank cash-free with a variety of Stanbic IBTC Bank debit cards to choose from
Personal Savings Account
Open a personal savings account that lets you transact and shop while earning interest on your savings.